“Spry were an exceptional complement to our eCommerce and Web Operations team at Nasty Gal. My observation of their added value towards us was strong commitment and conviction above and beyond the SLAs. Spry views themselves a fellow team mate and working side-by-side with us through thick and thin.”

“Spry and their staff always go out of their way to create and deliver value as well as take ownership and be accountable for their contributions to our eCommerce and Web Operations business. Their people consistently displayed competence, creativity, problem solving skills and professionalism in their conduct. Spry’s team always introduced and offered well thought out technology and process solutions to our operations. Spry treated our business as if it was their own! They always joined hands with us.”

Web Ops, System Infrastructure engineering & Administration are the most critical IT services for a company whose revenue stream relies on web & mobile traffic. Without proper guidance and configuration, many critical issues will not be discovered until it’s too late, whether it’s costly extended downtime, or even worse, a security breach that may tarnish users’ trust in an organizations. By leveraging a team with vast experience in these areas, a company can ensure they avoid critical issues, as well as provide the most efficient infrastructure on an ongoing basis to open up their business development to its fullest potential.

For many companies, these aren’t core competencies, as hiring or developing the talent is difficult, costly, and sometimes not even possible. Often, only bigger companies can pull it off. By leveraging Spry, you supply your business with the highest quality of these critical services, minimising risk, increasing efficiency, and removing limitations. Spry can transform your business by giving you the guidance and expertise you need to create these core competencies.

“From the get-go, Spry have always worked seamlessly with Nasty Gal. There has been so much respect and trust between the two companies. Spry carries out the change management process for continuous integration, application and business functions in the web/ecommerce production site. It was a very effective and streamlined collaboration without hesitation or barrier. What a great partnership and enablement joint effort. A consistent 99.999% of website uptime is the lifeblood for an internet eCommerce business. This would NOT have been possible without SPRY.”

“My team and I have never heard the words “we can’t help” or “this is out of contract agreement” from Spry. They were heavily invested in our success and rapidly developed a holistic understanding and appreciation of our business, sometimes more than our own staff. Spry’s work model is “ahead of the curve and anticipating potential issue before it becomes reality”. They have established a comprehensive and complex system monitoring and alert mechanism. This was an enormously valuable to Nasty Gal reputation as a brand. We are viewed as reliable, trusted, and quality eCommerce business operation.”

“Spry is a top notch IT services team. They have broad and deep expertise in building and operating large, complex systems based on open-source technologies. They are professional, dependable, effective, and highly committed to clients’ success.”

“We were made to feel assured by Spry that someone was always watching our entire online ecommerce systems infrastructure. Spry established comprehensive systems monitoring and broad surveillance of our site infrastructure and all dependent supporting systems, which when coupled with their vast expertise and experience with web scale operations ensured we were always ready to respond to any situation that impacted our sites availability, responsiveness and performance to our online shopping customers.”

“There was an impressive amount of proactive systems improvements going on all the time from Spry into our ecommerce systems infrastructure and web operations environment. It reached broadly and deeply, and embraced our growing maturity into DevOps. Spry led us very wisely and expertly. They would regularly be reviewing the performance, security, and efficiency data from our systems and proposing to us areas to be targeted for improvement or rectification. This was to us a very rare form of deep accountability behaviour from a 3rd party services provider to our business, and we felt Spry was ‘one of us’ all the time. It appeared they were ‘invested’ in our success as much as our own staff in passion and commitment!”

“Spry proved exceptional value to our Web Operations, underpinning our high volume online ecommerce business with their vast pool of web scale infrastructure engineering and operational support expertise and experience. They showed much appreciated leadership, and guidance, to our internal teams across both infrastructure, apps development, and Web/DevOps to regularly introduce better and more efficient process (especially process automation, data analytics and surfacing key insights). Our internal technology and operations environment was highly interrupt driven and Spry’s vastly experienced technical staff always brought an air of calm, considered decision making, and obvious experience and wisdom to our maturing technology, people and process mix in our organisation. This helped significantly underpin our ecommerce systems and web operations stability, agility, and responsiveness to our business. Spry were consistently leading us by example on prioritising all our ‘interrupt’ events and guiding us to address them competently and assuredly in order of significance to our web operations whilst always aiming to mitigate any potential business risk.”

“In addition to our main ecommerce applications and web operations, we saw ourselves engaging Spry guiding us with our Internal IT systems and applications infrastructure as well as project delivery processes. This helped us further mature how we serviced our internal business stakeholders who were dependant on our technology team at NastyGal to enable them to drive our company’s business development and ensure we continued to innovate, compete, and sustain our competitive advantage in the marketplace. Spry team’s vast technical experience helped us identify and gain significant efficiencies across our key internal toolsets, systems infrastructure, and application domains. Opportunities were identified for consolidation and rationalisation of many shared software components across previously siloed internal systems developments and applications. In addition, they were regularly reconfigured for simplification, re-use, and shared services. They were an integral element of our business success.”